When you register on b9999 and start using the platform — whether you are betting on cricket, playing Ludo Games, following live scores, or climbing the VIP Club tiers — you share personal information with us. This Privacy Policy explains honestly and clearly how b9999 handles that information. We have kept the language straightforward because we want every Pakistani player to actually understand what they are agreeing to, not just scroll past a wall of legal text they cannot parse.
Short Version: b9999 collects the minimum data needed to run your account and process payments in PKR. We do not sell your data. We share it only with payment processors and where the law requires it. You can request your data, correct it, or ask us to delete it at any time by emailing support@b9999.wine.
b9999 protects every Pakistani player's personal data with industry-standard security practices.
01Who We Are
b9999 (referred to in this Privacy Policy as "b9999," "we," "us," or "the Platform") operates the online betting and gaming platform available at b9999.wine. b9999 is the data controller responsible for the personal data of all registered players on the platform. This means b9999 determines the purposes and means by which your personal data is processed.
The b9999 platform offers cricket betting, Ludo Games, Virtual Sports, Esports Betting (covering PUBG Mobile, CS2, Valorant and more), a Live Cricket Score section, and a VIP Club programme — all operating in Pakistani Rupees (PKR) and serving registered players in Pakistan. All personal data processed by b9999 relates to the provision and improvement of these services.
If you have any questions about how b9999 processes your personal data, contact us at: support@b9999.wine
02Personal Data We Collect
b9999 collects personal data in the following categories. We collect only what is necessary for the specific purpose it serves:
Registration Data
- Full name (as it appears on your CNIC or passport)
- Pakistani mobile number (used for account verification and communications)
- Date of birth (to verify the 18+ age requirement)
- Username and encrypted password
- City or province of residence (optional, used to personalise your experience on b9999)
Identity Verification Data (KYC)
- A copy of your CNIC (front and back) or Pakistani passport
- A selfie or live photo for face-match verification where required
- Proof of Pakistani payment wallet ownership (screenshot or statement)
KYC documents are requested for most withdrawal requests above a threshold amount, and whenever b9999's compliance systems flag an account for review. Once verified, most accounts do not need to re-submit documents.
Financial Data
- Easypaisa, JazzCash, NayaPay, or SadaPay wallet numbers linked to your account
- Bank account details provided for IBFT transfers
- Transaction history on b9999 — deposits, withdrawals, bet settlements
- Visa / Mastercard card numbers (partial — b9999 stores only the last 4 digits; full card data is handled by the payment processor)
Betting and Gaming Activity Data
- Bet history: markets, stakes, outcomes, and settlement amounts
- Ludo Games session records
- Virtual Sports and Esports Betting activity
- VIP Club points, tier history, and bonus claims
Technical and Device Data
- IP address at login and at each session
- Device type, operating system, and browser version
- Session duration and pages visited on b9999
- Cookie data (see Section 10)
What b9999 does NOT collect: b9999 does not collect your full debit or credit card number. We do not access your device contacts, camera, or microphone. We do not collect biometric data beyond optional face-match for KYC. We do not track your location beyond the IP address associated with your internet connection.
03How We Collect Your Data
b9999 collects personal data through the following means:
- Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or respond to a b9999 survey or promotion.
- Automatically during platform use: Session data, IP addresses, device information, and betting activity are logged automatically when you use the b9999 website or mobile platform.
- From payment processors: When you transact via Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT, or card, the payment processor confirms transaction status to b9999. b9999 does not receive your full payment credentials — only transaction confirmation and reference numbers.
- From third-party data verification services: b9999 may use authorised identity verification providers to confirm CNIC authenticity or match submitted documents against reference databases.
- Via cookies and tracking technologies: b9999 uses cookies and similar technologies to maintain login sessions, measure platform performance, and improve user experience. Full details are in Section 10.
All data shared with b9999 is encrypted in transit and stored securely.
04Why We Use Your Data
Every piece of data b9999 collects has a specific, legitimate purpose. The table below maps the data types to their purposes:
| Data Type | Primary Purpose on b9999 | Basis |
|---|---|---|
| Registration details | Create and manage your b9999 account | Contract |
| CNIC / KYC documents | Age verification, identity confirmation, fraud prevention | Legal Obligation |
| Payment wallet numbers | Process PKR deposits and withdrawals | Contract |
| Betting history | Settle bets, apply VIP points, detect suspicious patterns | Contract |
| IP address / device data | Security, fraud prevention, geo-restriction compliance | Legitimate Interest |
| Session / activity data | Platform improvement, responsible gaming monitoring | Legitimate Interest |
| Contact details | Customer support, account notifications, transaction alerts | Contract |
| Marketing preferences | Sending opted-in promotions (PSL offers, VIP bonuses) | Consent |
b9999 does not use your personal data for any purpose not listed above. If we need to use your data for a new purpose in the future, we will update this Privacy Policy and notify you before doing so.
05Legal Basis for Processing
b9999 processes your personal data under one of the following legal bases, depending on the activity:
- Contract performance: Most data processing on b9999 is necessary to fulfil the contract between you and b9999 — i.e., to operate your betting account, process your PKR transactions, settle your bets, and deliver your VIP Club rewards. Without this processing, b9999 cannot provide the platform.
- Legal obligation: b9999 is required by applicable regulations to verify player identity (KYC), maintain transaction records, and cooperate with anti-money laundering (AML) obligations. This processing is mandatory — not optional.
- Legitimate interests: b9999 has a legitimate interest in protecting the platform against fraud, detecting irregular betting patterns, monitoring responsible gaming indicators, and improving the technical performance of the platform. These activities are proportionate and do not override your individual rights.
- Consent: b9999 only sends direct marketing communications (SMS, email) to players who have opted in. You can withdraw your marketing consent at any time by contacting support@b9999.wine or updating your notification preferences in your b9999 account settings.
06Data Sharing — Who b9999 Shares Your Data With
b9999 does not sell your personal data to any third party. Ever. We share your data only in the following specific, controlled circumstances:
Payment Processors
To process your PKR deposits and withdrawals, b9999 shares the minimum necessary information with your chosen payment provider — Easypaisa, JazzCash, NayaPay, SadaPay, participating banks for IBFT, or Visa/Mastercard card processors. Each provider has their own privacy practices, which are outside b9999's control once data is in their hands.
Identity Verification Providers
For KYC processing, b9999 may share submitted documents with licensed identity verification services. These providers are contractually bound to process data only for the purpose of verifying your identity for b9999 and to maintain equivalent data security standards.
Platform Technology Partners
b9999 uses technology partners for hosting, platform infrastructure, and security monitoring. These partners process data on b9999's behalf under strict contractual data processing agreements and are not permitted to use your data for their own purposes.
Regulatory and Law Enforcement Bodies
b9999 will share data with competent authorities where required to do so by applicable law, regulation, or court order. b9999 will inform you of any such request where legally permitted to do so.
b9999 never shares your data with advertisers, data brokers, social media platforms, or analytics companies for third-party marketing purposes. If this ever changes, we will update this Privacy Policy and seek your consent before proceeding.
07Data Storage & Security
The security of your personal data on b9999 is taken seriously. The following measures are in place:
- Encryption in transit: All data transmitted between your device and b9999's servers is encrypted using TLS (Transport Layer Security). This applies to login sessions, bet placement, deposit and withdrawal requests, and all communications with b9999 support.
- Encryption at rest: Personal data stored in b9999's databases — including payment wallet numbers, CNIC references, and KYC documents — is encrypted at rest using industry-standard AES-256 encryption.
- Access control: Access to personal data within the b9999 organisation is restricted on a need-to-know basis. Staff members who handle payment queries, KYC reviews, and fraud investigations are the only teams with access to sensitive player data, and all access is logged.
- Password storage: b9999 never stores your account password in plain text. Passwords are hashed using bcrypt with a unique salt per account.
- Penetration testing: b9999's platform undergoes regular security testing to identify and remediate vulnerabilities before they can be exploited.
- Incident response: In the unlikely event of a data breach affecting your personal information, b9999 will notify affected players within 72 hours of becoming aware of the incident, along with details of what was affected and what steps b9999 is taking to address it.
Your responsibility: b9999's security measures protect data on our end. You are responsible for keeping your b9999 account password secure and not sharing your login credentials with anyone. If you suspect unauthorised access to your account, contact b9999 support immediately.
Hundreds of thousands of Pakistani players trust b9999 with their data every day.
08Data Retention
b9999 keeps your personal data only for as long as it is needed for the purpose it was collected. The following retention periods apply:
- Active account data: Retained for the full duration your b9999 account remains open. This includes your registration details, betting history, VIP Club records, and transaction history.
- KYC and identity documents: Retained for a minimum of 5 years from the date of submission, in line with standard AML record-keeping requirements. After this period, documents are securely deleted unless an ongoing compliance obligation requires further retention.
- Financial transaction records: Deposit and withdrawal records on b9999 are retained for a minimum of 5 years after the relevant transaction, for financial record-keeping and dispute resolution purposes.
- Closed account data: When your b9999 account is closed (voluntarily or by b9999), your personal data is retained for the applicable regulatory period (typically 5 years) and then securely deleted. During this period your account cannot be reactivated, but the data may be accessed by b9999 for legal or compliance purposes.
- Marketing preferences: If you withdraw your marketing consent, your preference is recorded and marketing communications cease immediately. Your opt-out record itself is kept indefinitely to prevent accidental re-enrolment.
- Technical logs: Server logs and IP address records are retained for 12 months for security and fraud investigation purposes, then deleted.
09Your Data Rights as a b9999 Player
As a player on b9999, you have the following rights in relation to your personal data. To exercise any of these rights, contact support@b9999.wine from your registered email address:
Right of Access
Request a copy of all personal data b9999 holds about you. We will provide it in a readable format within 30 days of receiving your request.
Right to Rectification
If any data b9999 holds about you is inaccurate or incomplete, you have the right to request it be corrected. Update basic details directly in your b9999 account settings, or contact support for KYC corrections.
Right to Erasure
Request deletion of your personal data where b9999 no longer has a legal or contractual reason to retain it. Note: regulatory retention obligations (Section 8) may prevent immediate full deletion.
Right to Restrict Processing
Ask b9999 to limit how we use your data while a correction or objection is being assessed. During a restriction, b9999 will only process your data for storage or with your consent.
Right to Data Portability
Request your b9999 data in a structured, machine-readable format (JSON or CSV) for transfer to another service. Applies to data you provided directly and that is processed by automated means.
Right to Object
Object to b9999 processing your data on the basis of legitimate interests (e.g., certain analytics or profiling activities). b9999 will assess the objection and cease processing unless there are compelling grounds to continue.
To exercise any right, email support@b9999.wine with "Data Rights Request" in the subject line and your registered mobile number. b9999 will respond within 30 days. Identity verification may be required before b9999 can action your request.
10Cookies and Tracking Technologies
b9999 uses cookies and similar technologies on its platform. A cookie is a small text file stored on your device that helps the platform recognise you between sessions and operate more efficiently. b9999 uses the following categories of cookies:
b9999 does not use third-party advertising cookies or allow ad networks to place tracking cookies on the b9999 platform. You can manage or delete cookies through your browser settings at any time. Disabling strictly necessary cookies will affect your ability to remain logged in to b9999.
11Marketing Communications
b9999 sends marketing communications — including promotion alerts, VIP Club updates, PSL betting offers, and bonus notifications — only to players who have explicitly opted in during registration or from within their account settings.
- Marketing is sent via SMS to your registered Pakistani mobile number, and optionally via email where you have provided one.
- You can opt out of marketing communications at any time by replying STOP to any SMS from b9999, updating your notification preferences in your account settings, or contacting support@b9999.wine.
- Opting out of marketing does not affect transactional communications — b9999 will still send you deposit confirmations, withdrawal notifications, bet settlement alerts, and security messages regardless of your marketing preferences.
- Players who are on self-exclusion or cooling-off periods are automatically removed from all marketing lists and will not receive promotional communications from b9999 during those periods.
12Children and Minors
b9999 does not knowingly collect or process personal data from anyone under the age of 18. The b9999 platform is strictly for adults. If you believe a person under 18 has registered on b9999 using false information, please contact us immediately at support@b9999.wine. b9999 will take immediate action to close the account, void any activity, and delete the associated personal data in line with our data retention policy.
b9999 may request additional age verification at any time as part of our commitment to preventing underage gambling. Providing false age information at registration is a violation of b9999's Terms and Conditions and will result in immediate account closure.
13Changes to This Privacy Policy
b9999 reserves the right to update this Privacy Policy at any time. When we make material changes that affect how your personal data is used, we will:
- Update the "Last Updated" date at the top of this page.
- Send an SMS notification to your registered Pakistani mobile number at least 7 days before material changes take effect.
- Publish a summary of key changes in the b9999 FAQ section.
Continued use of b9999 after the effective date of any updated Privacy Policy constitutes your acknowledgement of the changes. If you disagree with any changes, you can close your b9999 account before the effective date using the voluntary closure process described in the Terms and Conditions at b9999.wine/terms-conditions.
Minor changes — such as clarifications of existing practices or corrections of typographical errors — may be made without prior notice. Only changes that materially affect how b9999 uses your personal data will trigger the 7-day advance notification process.
14Contact b9999 About Privacy
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or wish to report a data concern, please reach out to the b9999 team through the following channels:
- Email: support@b9999.wine — include "Privacy" in the subject line for fastest routing
- Live Chat: Available 24 hours a day, 7 days a week from within your logged-in b9999 account
- Response Time: b9999 aims to respond to all privacy-related enquiries within 48 hours. Data rights requests are actioned within 30 days as required.
For information about responsible gaming tools and self-exclusion options, visit the b9999 Responsible Gaming page. For the full platform rules including payment terms and bonus conditions, see the Terms and Conditions.